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FAQ>Cordless hand mixer>My cordless hand mixer isn't charging. What now?
Frequently asked questions

My cordless hand mixer isn't charging. What now?

The cordless collection of appliances from KitchenAid is designed to give you all the power you expect, without the cord. If your won't charge, see our advice...

Our Cordless Collection includes a cordless hand mixer, cordless hand blender and cordless food chopper — each sold separately. They work with a rechargeable battery, which is designed to work with all products in the collection. This Lithium Ion battery gives you optimal runtime, charging from empty to full in 2 hours.

The Cordless Hand mixer is approved by the Good Housekeeping Institute (2021) and should be in perfect working order.

Why won't it charge?

First of all, double check that the plug is working. Then, if you have a circuit breaker box, make sure that the circuit is closed (and the fuse hasn't blown).

Don't worry. All cordless collection products carry a 2-year guarantee.

If your charger still doesn't work, then we are sorry for the inconvenience. Please get in touch with us as follows and we will be happy to sort out the issue for you:

Email us here OR Call us here - this is a freephone number and service will be provided to you in local language - open Monday to Friday from 8.00 am to 5.00 pm.

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