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Frequently asked questions

Why is my pasta cutters and roller attachment not working?

If you're having trouble with the pasta cutters or pasta roller for your KitchenAid mixer, there are a few things to check. Get them going here...

If you're having problems with your pasta cutters and roller 3-piece set (5KSMPRA) for the stand mixer, there's usually a simple reason that's easy to fix. Take a look at our tips:

Here's a list of things to check if your pasta roller and cutters aren't running:

  1. Check the mixer is plugged in and that the power outlet is working.
  2. Make sure you are on the correct speed for the attachment. <image 1 - the speed table>
  3. Did you attach the pasta roller and cutters correctly?
  4. Did you follow the usage instructions in the user guide?

Pasta cutters and roller still do not operate?

Turn off the mixer for 10-15 seconds, then turn it back on. If the mixer still does not start, allow it to cool for 30 minutes before turning it back on.

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