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Frequently asked questions

What if my Espresso Machine won't start?

If your Espresso Machine won't start, there's usually a simple solution. Here's what to do...

First, check to see if the Espresso Machine is securely plugged into an earthed electrical outlet. Then, check that the main Power On/Off switch is turned on. If it is still not working, and you have a fuse box, make sure the circuit is closed.

If you still need help, then feel free to contact our Customer Service team: Email us here OR Call us here - this is a freephone number and service will be provided to you in local language - open Monday to Friday from 8.00 am to 5.00 pm.

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